Claire Peacock Headshot

Claire Peacock
Marketer & Creative Leader

Hello! It’s nice to meet you.

I’m a seasoned marketer specializing in healthcare and technology. I help companies communicate in creative, targeted, and effective ways.

My career includes 20 years’ experience in content development, marketing strategy, and creative direction. 

Raised in the mountains of Colorado, I inject a sense of adventure into everything I do. Home is currently in the San Francisco Bay Area, California.

Portfolio

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Portfolio ·

PROFESSIONAL EXPERIENCE

Senior Marketing Manager, Curricula
Allergan Medical Institute (AMI)
Allergan Aesthetics, a division of AbbVie
Los Altos, CA, 2024–Present (remote)

Transitioned from Creative Director at an in-house advertising agency to the “client side” as Senior Marketing Manager, Curricula with Allergan Medical Institute.

  • Responsible for curricula excellence in developing the mission, education, and training materials for leading brands in facial aesthetics

    • BOTOX Cosmetic, JUVÉDERM Collection of Fillers, SKINVIVE, KYBELLA, SkinMedica, DiamondGlow, Latisse, Allergan Aesthetics Portfolio

  • Help lead new product and indication launch efforts—including anatomy education, injector excellence, and Train the Trainer waterfall

  • Revamp large group programs with a focus on educational journeys, engagement opportunities, and lasting knowledge retention

Creative Director, Copy
Pacific Communications, a division of AbbVie
Los Altos, CA, 2019–2024 (remote)

Creative Director, Copy, 2023–2024
Associate Creative Director, Copy, 2019–2023

Promoted from Associate Creative Director to Creative Director at an in-house advertising agency specializing in aesthetic brands and treatments.

  • Champion strategic and creative deliverables across leading brands in facial aesthetics, totaling $25M+ in annual work

    • BOTOX Cosmetic, JUVÉDERM Collection of Fillers, SKINVIVE, KYBELLA, SkinMedica, DiamondGlow, Latisse, Allergan Aesthetics Portfolio

  • Ensure deployment of all aspects of brand-specific marketing strategies and promotional plans

    • Manage 50-100+ tactical executions at any one time

  • Successfully reestablish copy teams as strategic partners and high-performing groups within the agency

    • Oversee 12-15 direct and indirect reports across multiple brands

  • Establish new product planning and launch efforts to ensure effective sales and implementation

    • Lead creative concepting and pitch efforts to help drive innovative solutions and advertising excellence

Group Copy Supervisor
Juice Pharma
San Francisco, CA, 2018–2019

Group Copy Supervisor at an advertising agency specializing in pharmaceutical brands, products, and devices.

  • Oversee copy across clients, totaling $10M+ in annual work

  • Successfully reestablish copywriters as a leading team in the agency

  • Specialized knowledge of neurology, movement disorders, vaccinations, rare diseases, and more

Copy Supervisor
Evoke Giant (formerly Giant Creative Strategy)
San Francisco, CA, 2015-2018

Promoted from Senior Copywriter to Copy Supervisor at an advertising agency specializing in pharmaceutical brands.

  • Manage copywriters, content, and strategy across multiple brands and deliverables

  • Create content for digital and printed pieces, including websites, mobile apps, banner ads, pay-per-click ads, emails, fliers, brochures, sales aids, and more

  • Specialized knowledge of dermatology, hematology, immunology, patient support programs, rare diseases, and more

Content Marketing Manager
Flywire (formerly Simplee)
Palo Alto, CA, 2014-2015

Content Marketing Manager responsible for the creation and management of all digital, print, and product-related content. Improved company mentions in published articles from less than 1 article per quarter to 15+ articles per quarter.

Copywriter
Merge (formerly GA Communication Group)
Chicago, IL, 2011-2014

Promoted from Executive Assistant to Junior Copywriter to Copywriter at a healthcare communications and marketing agency specializing in pharmaceutical brands, products, and devices. Specialized knowledge of wound care, rare diseases, patient support programs, and more.

Associate Editor
Lynne Rienner Publishers
Boulder, CO, 2005-2011

Promoted from Intern to Associate Editor at an independent book publisher known for its scholarly books, textbooks, and journals in politics, the social sciences, and the humanities.

Awards and Recognition

Industry & Advertising Awards

  • The Rx Club, Award of Excellence for Sales Rep Material (2024)

  • The Rx Club, Award of Excellence for Combination of Print, Interactive, and Video (2024)

  • The Rx Club, Award of Excellence for Launch Campaign (2024)

  • The Rx Club, Award of Excellence for Patient Information Booklet (2024)

  • The Rx Club, Award of Excellence for Product Website (2024)

  • The Rx Club, Award of Excellence for Launch Campaign (2023)

  • The Rx Club, Award of Excellence for Training Website (2023)

  • The Rx Club, Award of Excellence for Professional Education/Campaign (2022)

  • The Rx Club, Award of Excellence for Professional Education/Campaign (2021)

  • The Rx Club, Award of Excellence for Healthcare Professional Website (2017)

  • Webby Awards, Honored for Best Website Financial Services - Simplee (2015)

  • Fierce Innovation Award, Winner for Revenue Cycle Category - Simplee (2014)

Employee Recognition

  • Pacific Communications (2019, 2022)

  • Giant Creative Strategy (2015)

  • GA Communication Group (2014)

My ghostwritten articles have appeared in leading healthcare and technology media and publications.

Arrow through to see the individual pieces.

Publications

  • The Huffington Post

    Why Your Hospital Will Start to Act More Like Amazon

    There is a massive shift in healthcare today that will change the way in which all of us interact with hospitals: how we pay for our medical bills.

  • Becker's Hospital Review

    Bucking the Trend: Why Owning Your Patient Billing Is Smart

    End-to-end outsourcing may become a general trend in healthcare, but finance leaders should look for solutions that focus on patient billing and collections.

  • Healthcare Finance

    3 Steps to Engage Patients with Billing

    The consumerism trend is causing hospital leadership to rethink patient engagement and the patient billing experience. How a patient pays is important. As they say, the last impression is a lasting one.

  • Healthcare Financial Management Association

    5 Ways Hospitals Can Empower Patients During Revenue Cycle Interactions

    Healthcare organizations are making progress in adopting modern strategies for patient payments. Here are five ways to empower patients during your organization’s revenue cycle.

  • The Beryl Institute

    Why the Billing Experience Matters to Patients

    Improving the patient experience tops the list of strategic priorities for many healthcare organizations. But what’s often overlooked is a hospital’s billing and revenue cycle.

Education

Bachelor of Arts
University of Denver (DU), Denver, CO

  • Double-major in English and US History

  • Study abroad program, London, UK; emphasis on British literature

Oxford University
Women’s Leadership Development Programme
, 2021

Training and Memberships

What others have said about me

Let’s chat!


Are you ready to put my skills to the test?

With my drive for success, I will bring passion and leadership to your challenges.

Please fill out the contact form here.